I believe that when people feel respected and safe, they show up differently. They take pride in their work, support each other, and grow—individually and as a team. That’s where real performance comes from—not pressure or perks, but respectful conversations built on trust. My work helps leaders create the conditions where people communicate well, handle challenges by being curious and listening, and do their best work together.

When your team know how to communicate well and support one another, their work gets more creative, collaborative, and easier—and your strategy has what it needs to succeed.

I am a keynote speaker, professional development trainer, executive coach and author with over 20 years of experience. I have earned a reputation as a transformational leader and facilitator specializing in leadership development, difficult conversations / crucial conversations training, generational differences, email etiquette, time management and more.

I’ve helped teams do great work—and enjoy doing it.

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Talking Points

Training programs that help your team talk to each other

If your people don’t know how to talk to each other, no strategy is going to land. My training programs are focused on the soft skills your team needs to achieve your goals.

I literally wrote the book on leadership

In The Path of an Inspired Leader, I distill my years of work, research and practice into a practical, uplifting roadmap for leading with clarity, courage, and care—so people feel safe, proud of the work they do, and connected to why it matters.

I believe all of us can be great leaders when we choose to be. We will not all lead the same way, but we all have what it takes to be a great leader. My goal for the book is to give you proven strategies on how to lead an a current, diverse and fast-paced environment and to help you give yourself permission to bring out your authentic style and to let others bring out theirs.

What people are saying

"The Path of an Inspired Leader is an exploration of what it means to lead with heart, humility, and a commitment to continuous growth. Blending personal insight with professional experience, Bruce reminds us that leadership isn't a title—it’s a daily practice grounded in purpose and authenticity. This is an encouraging read for anyone who wants to inspire others without losing themselves along the way."

— Laura Gassner Otting, Wall Street Journal Bestselling Author of Wonderhell

Testimonials

What my clients say

  • I hired Bruce Mayhew to facilitate a corporate training program for our district sales managers and senior team members. 

    The one-day training addressed: multigenerational training to help us understand and therefore adapt management styles according to age group, and Behavioural Event Interviewing (BEI), to help us find and hire the right people when interviewing.

    Bruce provided enlightened corporate training that was appreciated by all. He was flexible with the timelines and encouraged conversation and questions throughout the training that deepened our understanding. We are applying methods learned during training and it gives us perspective on new hires. His after training cooperation was also greatly appreciated. 

    I have no hesitation in recommending Bruce's services to anyone.

    Isabelle Leclair
  • I hired Bruce to provide Email Communication Training to the staff at my client's company. It was a pleasure working with Bruce on this initiative. He was quick to respond, incredibly flexible with scheduling, and always considerate of our company’s needs. 

    Bruce went to great lengths to customize his training to our specific requirements. His focus throughout the project was on ensuring that our employees learned skills that could be easily and immediately transferred to their work. He did this in a way that was fun, engaging and thought-provoking. 

    Bruce’s Email Communication Training could not be more relevant to the workplace today and is a MUST for anyone who communicates via email. The pearls of wisdom that are passed on will stick with you every time you send and receive an email. 

    Bruce, thank you for your patience and guidance. I look forward to collaborating with you in future!

    Wendy Glaser
  • Bruce was one of three speakers we invited to present at a conference with 800 plus attendees. Bruce presented two different seminars – one on difficult conversations, and one on time management.

    Bruce’s presentations were fun, informative, and he engaged the audience with relevant questions and practical examples. I'm happy to say we immediately began receiving great feedback from conference participants, clearly marking Bruce as a great addition to our speaker lineup. Bruce was very open to working with our team to create and deliver content that we knew our participants were searching for. 

    As a manager, I found that the day following his difficult conversations seminar, I was able to recall and successfully use some of the techniques he spoke of. 

    I would recommend Bruce for future speaking and training opportunities.

    April Moon
  • Bruce is an outstanding facilitator and people-connector. 

    IABC London worked with Bruce on a Professional Development event titled "The Changing Landscape of Work Environments." From my first communication with him, Bruce was quite simply easy to work with and professional - organized, thorough and prompt to reply. 

    On the day of our event he arrived early and formed a warm rapport with the speaker panel and those in the audience. He moderated our panel in a helpful and informative way that was respective of the audience's learning. I enjoyed the event immensely, and that is due to Bruce's leadership in bringing the panel of speakers together and bringing out their best insights.

    Thank you Bruce for your contribution to IABC London.

    Andrew Kaszowski
  • With just a week’s notice before our workshop, we urgently needed a speaker skilled in navigating difficult conversations. Despite attempts to find someone internally, we had to turn to an external expert. Luckily, Bruce was available on short notice, and we quickly collaborated to tailor the content specifically for our group.

    Bruce led a focused workshop on managing difficult conversations and managing competing expectations among stakeholders. He engaged directly with our Digital Transformation and Operations Team, who frequently face complex situations.

    Bruce demonstrated a deep understanding of our team’s needs by blending practical training with relevant theory. We also worked through five real-world scenarios that addressed diverse challenges, enabling participants to immediately apply the workshop’s insights to their daily work.

    It was a pleasure to work with Bruce and to have him speak to our team. His flexibility and expertise were greatly appreciated. I highly recommend him!

    Ariana Krista
  • When Bruce delivered the effective business email writing course to my management group I received fantastic feedback from the managers on how the workshop was immediately applicable, full of useful strategies and very engaging.

    Bruce has the ability to think on his feet, communicate with multiple audiences and keep the project goals in focus. He is a great team player and I look forward to continued work with him on future projects.

    Joseph Collins

Hi. I’m Bruce Mayhew,

I uses stories, proprietary research and survey results to deliver inspiring, interactive and high-value training in Toronto and across Canada. I frequently speak in Montreal, Kingston, Halifax and Vancouver. I turns data into actionable knowledge and skills that empower teams.

I specialize in helping leaders grow personally and professionally as they promote responsible change and keep their teams adapting and their organizations thriving. That often means tailoring my training programs to meet the needs of my clients and their employees. 

I am a former Scotiabank leader, where I spent 11 years in roles spanning sales & marketing, corporate marketing, and cash management—work that included launching debit point-of-sale in major markets, training national corporate sales teams, and supporting merger integrations. That early experience honed the strategic clarity and human-centred approach I have built upon and now proudly bring to every engagement. 

Today clients value me for my clear frameworks, energizing delivery, and immediately usable tools—whether I'm guiding a room through a tough feedback conversation or teaching busy executives how to write email that get understood and answered. My training pillars—Write/Listen/Speak, Work Efficiently, and Leadership & Strategy—anchor custom solutions that match each organization’s culture, strategy, and goals.

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How I help

Three ways you can hire me

If your people don’t know how to talk to each other, no strategy is going to land. My training programs are focused on the soft skills your team needs to achieve your goals.

  1. Corporate training

    Learn how to communicate across ages and stages.

    Contact
  2. Keynote speaking

    Learn how to communicate across ages and stages.

    Contact
  3. Executive Coaching

    Learn how to communicate across ages and stages.

    Contact

Blog

My latest articles on leadership