Behavioural Event Interview Hiring Skills Training
A structured interview processes improves your hiring process by providing greater accuracy and removes bias. Diversity, inclusion, and highly productive teams all happen when you implement a reliable, measurable, BEI solution.
Toronto based Bruce Mayhew Consulting is a trusted advisor who helps clients embrace diversity and inclusion as they hire candidates with skills the organization needs and values the organization honours.
Hiring the right people isn’t just about filling open positions—it’s about building strong, engaged teams that perform and stay. Interviewing skills training is an investment that helps leaders consistently hire people who meet job requirements while aligning with the corporate culture and values.
Bruce Mayhew Consulting’s Behavioural Event Interview (BEI) Training gives leaders a structured, proven approach to hiring. Participants learn how to prepare for and conduct interviews that focus on past behaviour—one of the strongest predictors of future success. They also learn how to recognize and reduce unconscious bias, ensuring fairer and more inclusive hiring practices.
Benefits of Behavioural Event Interview (BEI), Training
Bruce Mayhew Consulting offers performance-based, structured interview skills training that will give your leaders the tools and confidence they need to:
Speed Up Hiring and Attract Top Talent:
Streamline your recruitment process with a structured interview approach that leverages behavioural questions to quickly pinpoint high-potential candidates. This efficient method shortens the time-to-hire, enabling you to secure top talent ahead of your competitors and fill vacant roles faster.
Enhance Transparency and Predict Future Performance:
Structured interviews introduce clarity and openness into your hiring processes. By systematically assessing candidates, you gain valuable insights into their likely future behaviour, performance strengths, and areas for development—empowering you to make more informed hiring decisions.
Reduce Bias and Standardize Interview Results:
Train your hiring leaders to recognize and eliminate unconscious bias with structured panel or individual interviews. Achieve consistent, measurable, and objective results, making hiring decisions fairer, more transparent, and easier to defend to senior management, HR, or unions.
Increase Reliability and Legal Defensibility:
Implement a job interview assessment scorecard to ensure every candidate is evaluated using quantifiable metrics. Structured interviews deliver greater reliability and validity, helping your organization make hiring choices that stand up to external scrutiny and support equitable employment practices.
Boost Employee Retention and Cultural Fit:
Improve long-term retention by selecting candidates whose values and needs match your organizational culture and goals. Structured interviews enable you to assess alignment more accurately, resulting in hires who are more likely to succeed and grow within your company.
Together we prepare an interview checklist, questions and an evaluation scorecard.
And it's not only about hiring the right talent, it's also about retaining them. That is why BMC also offers a workshop that combines our BEI Hiring Skills workshop with our Leadership & Motivation workshop and our Generational Differences workshop; we call it Hiring and Retaining Talent.
When you are able to hire and retain the right people, productivity, creativity, employee loyalty and customer satisfaction all grow. Working together we develop custom programs to hire, develop, manage, motivate, and retain exceptional people with exceptional talent and shared values. Let us help you unlock your hiring potential.
Many clients pair training on Behavioural Interview Questions with our Generational Differences training.
Who Should Attend Behavioural Interview Training?
Business leaders who are responsible for conducting job interviews, hiring staff and/or recruiting volunteers. People who work with teams and want to be more confident and effective.
Structured Interview / Behaviour Interview Tips
Training Tip #1
As the interviewer, let your candidate know you are not looking for hypothetical responses. Instead, suggest people can use any type of experience. For example, someone may have limited or no work experience, therefore, encourage them to use their experience on a sports team, with a team at school or some experience they have had as a volunteer.
Training Tip #2
As the interview, listen for the candidate to clearly describe the Situation or a Task plus an Action they took plus the Result from their action. This is known as the STAR structure. As you listen, if someone gave an answer that talked about a situation and the result, ask a follow up question that asks what action they took.
Training Tip #3
When drafting your BEI, two ways you can begin your questions are:
Tell me of a time when…
Describe a situation when…
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Learn More About Interview Skills Training
Call us at 416.617.0462 when you want to learn more about interview skills training and how you and your organization can benefit from Behavioural Event Interview and Performance Based Evaluation training.
Related Workshops That Drive Business Success
Toronto based corporate trainer Bruce Mayhew Consulting offers professional development and leadership skills training like Behavioural Interview Questions in Toronto and throughout Canada and the USA.
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